Frequently Asked Questions

Here are some further explanations about the way this site and shop work!

What’s it made of?

I like working with natural materials, glass, and metal-plated components. Some stringing materials are made of nylon or cotton.

My natural components, like suede lacing, feathers, rocks, shells, or other found objects, are responsibly sourced and handled with love and respect.

Using silver- and gold-plated components in my jewelry and trinkets helps keep my costs down, which is passed on to you. You get the look and feel of precious metal without the price tag!

When I use acrylic or resin components, it’s for a deliberate design reason and not because plastic = cheap.

How big is it?

While I’ve tried to be as accurate as possible in measuring my products, I’m only human and sometimes get it wrong. I try to include both imperial and metric units for precision.

If you find a discrepancy or if something doesn’t look quite right, please let me know!

What’s included?

Basic packaging:

  • Fiber-padded Kraft paper box
  • Plastic zipper storage bag
  • Anti-tarnish paper*
  • Polishing cloth*

Gift packaging:

  • Everything in basic packaging
  • Organza gift bag
  • Tissue paper padding
  • Organza ribbon wrapping
  • Wax seal
  • Optional gift tag

* Only for jewelry and silver- or gold-plated trinkets.

When/how do I get it?

I ship all my orders with USPS. Love them or hate them, they offer the most efficient and affordable shipping options.

All USPS prices automatically include tracking and are insured up to $100. You will get a tracking number from USPS when your package is handed off to them. Once they have it, I no longer have control. I will have access to the same tracking information you do, and I can’t ensure a particular delivery day or time.

If you feel your package may have been lost somewhere along the way or delivered to the wrong address, please contact your local Post Office.

What if I need to change something in my cart?

Rejoice! You can click the “(EDIT)” link on your Shopping Cart page to re-select any of your chosen options. Keep in mind that if you make selections without using the special link in your cart, you’ll be building a whole new product.

If you’re personalizing an item with a name or other custom-for-you details, make sure you’ve got your spelling, capitalization, and grammar correct. I mean, I’m gonna get in touch with you anyway if I have questions, but please save us both some time and double-(triple-!)check your options.

Need more help?

If you have questions, please contact me!